Darnall Well Being Social Prescribing Link Workers

Noreen talking to a client
Noreen with a client

What is a Link Worker?

A Link Worker is here to support a client by:

  • Working alongside a GP and other health professionals
  • Offering a safe, confidential space to talk
  • Listening to the problems a person is facing
  • Helping them explore “what matters most to you”
  • Agreeing goals together that feel right for them
  • Communicating with other services on their behalf
  • Connecting them with local activities and services

Link Workers typically work with people over 6-12 contacts either via phone calls or face-to-face meetings. This can happen over a three-month period.

We encourage the team to meet with clients face-to-face as much as possible.

What we can work on with a client:

  • Long term conditions (self-management) including Dementia, Diabetes, persistent pain.
  • Healthy eating
  • Exercising
  • Menopause
  • Social isolation
  • Carer pressures
  • Cost of living pressures
  • Families and parenting
  • Frequently attending GP
  • Struggling to access and navigate services
  • Low level mental health
  • Confidence building
  • Engagement in, and accessing, community activities, including volunteering opportunities
Alfred with a client
Alfred talks to a client
Eram with clients
Eram working with a client

We cannot work with a client who:

  • who has not consented to be referred to DWB
  • who is experiencing a severe, unmanaged mental health episode
  • who is engaging in criminal activity
  • who is known to be aggressive, violent or abusive to staff

We can refer or signpost people for support with:

  • Employment, skills, training and learning
  • Benefits
  • Debt
  • Housing
  • Moderate mental health issues
  • A diagnosed mental health condition which is well managed
  • Bereavement
  • Aids and adaptations
  • Stopping smoking
  • Social care
Saada with a client
Saada with a client

We may be able to work with*:

  • Those struggling with alcohol/substance abuse
  • Those who are having suicidal ideation
  • Those with severe learning disabilities
  • Those who are under 18, unless part of a family unit or for a specific project e.g. Children, Young People and Families Social Prescribing Link Worker or SCH Family Coach

*referral will be discussed before being accepted

How to make a referral to a Link Worker as a professional:

  • For Clover Darnall, Clover Highgate, Clover North, Clover City, Clover Mulberry, Harold Street and other health professionals working with these practices and using SystmOne: Please task us via the Clover GURU task group
  • For Handsworth Medical Practice: Please use task group Darnall Well Being Link Workers
  • For any other health professionals: Please email the referral to virtual.ward@nhs.net

To speak with one of our Social Prescribers, please contact us on: 0114 249 6315

We have a printable flyer explaining our Link Worker service which you can download here: